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Unit Clerk/Front desk

Position Purpose:  To provide medical records and support services for the assigned program.



High school diploma or equivalent combination of education, training and experience

Keyboarding ability of 50 WPM

Word processing experience or equivalent training

Knowledge of medical records processing helpful

Excellent spelling, proofreading and grammar skills

Experience or training in a Windows-based computer environment


Essential Responsibilities:

Work prescribed and be available to work additional hours when necessary.  Overtime may be required.

Create matrixes for appropriate clients and file in the client record.

Input admissions and discharges into the software system as needed. 

Monitor error/rejection/ineligible reports and provide prescribed follow up with clinical and supervisory staff.

Perform weekly health record reviews and record in client record as required.

Track that all documentation is in the electronic health record software and mark complete, incomplete or missing documentation.

Serve as a member of the Medical Records and Outpatient teams and participate in all team meetings and activities as required.

Coordinate and maintain organization of the assigned teams.

Maintain client charts as assigned.

Input data and prepare reports as assigned.

Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.

Deliver exceptional customer service consistently to every customer.

Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.

Assume other related responsibilities as assigned by Supervisor.